Pursuant to EU Regulation 2016/679 (hereinafter “Regulation”), this page describes the processing methods of the personal data of users who visit the website of the Grand Hotel Miramare in Santa Margherita Ligure (hereinafter “Grand Hotel Miramare”) which can be visited online at www.grandhotelmiramare.it.
This information does not apply to other websites, web pages or online services that can be reached via any hypertext links that may appear on websites but that refer to resources outside the domain of the Grand Hotel Miramare.
CONTROLLER & PROCESSOR
Visiting the Grand Hotel Miramare website may result in the processing of data concerning identified or identifiable natural persons. The data controller is Grand Hotel Miramare SPA VAT no. 00165480997, Via Milite Ignoto 30, 16038 Santa Margherita Ligure (GE), in the person of its pro tempore legal representative (email: [email protected]).
LEGAL BASIS FOR PROCESSING
The personal data referred to on this page is processed by Grand Hotel Miramare in the pre-contractual phase when information is provided and the services offered by the Hotel are booked, pursuant to art. 6 letter b) of the Regulation.
TYPES OF DATA PROCESSED & PURPOSES OF PROCESSING
1. Browsing data: during their normal operation, the computer systems and software procedures used to operate this website collect personal data whose transmission is implicit in the use of internet communication protocols. This category of data includes the IP addresses or the domain names of computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the server response status (success, error, etc.) and other parameters regarding the user’s operating system and IT environment.
This data is required to use the web services and is also processed in order to obtain statistical information about how the services are used (most visited pages, number of visitors per hourly or daily time frames, geographic origin, etc.); and check that the services offered are functioning correctly.
Browsing data does not persist for more than seven days and is immediately deleted after it has been aggregated (unless it is necessary for a judicial authority to ascertain if criminal offences have been committed).
2. Data provided by users: the optional, explicit and voluntary sending of messages to Grand Hotel Miramare contact addresses, as well as the filling in and submission of the forms on the Hotel website (booking and newsletter subscription), involve the acquisition of the user’s personal data and, for each specific data acquisition procedure, specific policies have been drawn up.
3. Cookies and other tracking systems: this website and the booking web page use technical cookies and, only with your prior consent, analytical cookies and marketing cookies for targeted advertising and ads personalisation. To consent to the installation of all categories of cookies, click on ""Accept all cookies""; to select specific cookie categories, click on ""Select cookies""; you can close the banner by clicking on ""x"" to refuse the installation of cookies other than technical cookies. To unfold the banner again and change your preferences, click here.
Cookies are not used for user profiling, nor are other tracking methods employed. Session (non-persistent) cookies are used only when strictly necessary for secure and efficient browsing on the websites. The storage of session cookies in terminals or browsers is under the control of the user. When stored on servers, at the end of HTTP sessions information regarding cookies remains recorded in the service logs, with storage times in any case of no longer than seven days, just like other browsing data.
The recipient of data collected when visiting the aforementioned website is the party below, appointed by the Grand Hotel Miramare, pursuant to article 28 of the Regulation, to be the external processing manager: Blastnest S.r.l. with legal headquarters in Galleria del Corso, 2 20122 Milano, Italy as the provider of development and maintenance services for the web platform. Personal data collected is also processed by the staff of the Grand Hotel Miramare, which acts on the basis of specific instructions provided for the purposes and methods of the processing itself.
RIGHTS OF DATA SUBJECTS
Data subjects have the right to obtain from Grand Hotel Miramare, in the cases provided for, access to their personal data and to have their data rectified or erased or to limit the processing of data that refers to them or to oppose its processing (article 15 et seq. of the Regulation). Requests may be sent to the Hotel on [email protected].
RIGHT TO LODGE A COMPLAINT
Data subjects who believe that the processing of personal data that refers to them through this website is in violation of the provisions of the Regulation have the right to lodge a complaint with the Data Protection Authority, as provided for in art. 77 of the Regulation, or to take appropriate legal proceedings (Article 79 of the Regulation).